FAQs

Wait, I'm confused. What exactly is this?

So, am I really locked in?

What should I expect?

Do I have to mingle with strangers?

How hard is it? Do most players “win”?

Can kids play too?

Is it scary?

How much is it?

Do I need to bring anything?

Can I use my cell phone?

How does booking work?

What if I want to make a reservation to play that same day?

What happens if I'm late?

Can I change my group size after I book?

What if I need to cancel or change my booking?

How do I book a Private Party or larger group?

What about team building?

Are there any clues or secrets hidden on this website?

What about parking?

Wait, I'm confused. What exactly is this?
We put you and your friends in a room and you have to solve the puzzles and challenges inside to find the only key that will open the door and escape the room before time runs out! This is not point and click; it's real. This is a new kind of entertainment and it’s awesome. We call it “experiential” or “immersive” entertainment. [Top]

 

So, am I really locked in?
Nope. If you need to leave the room you can do so freely and at any time and you will be allowed right back in. You will be having way too much fun thinking and laughing to worry about being “locked” in. The “locked in” issue is not a thing. [Top]

 

What should I expect?
When you arrive, you will be greeted by your Game Host. Your Host will talk to you about gameplay and answer all your questions before you go into the room. They will also watch your game from the control center just outside the room. While the goal is for you to figure it out on your own, they will give you hints if you need them. You can expect to be here just less than two hours. [Top]

 

Do I have to mingle with strangers?
No. Most escape rooms require you to book spots in a mixed room rather than just book the room for your group. After the owners of Escape Games Live got stuck in a game with a drunken pushy dunce at another company, they decided to do it differently. Here, you book the entire room and you bring your own team. [Top]

 

How hard is it? Do most players “win”?
Our escape rate in less than 60 minutes is about 50/50. Everyone gets out eventually, but you only “win” if you get out in 60 minutes or less. Another unique thing about Escape Games Live is that we make sure you get to experience the entire journey of the room no matter how long it takes. The real question is, will YOU get out in time?? [Top]

 

Can kids play too?
Yes, any age is welcome. Teens can play on their own successfully. Younger kids always have a ton of fun playing with an adult team. We also have a very cool kid’s room called Mojo’s Museum that’s designed specifically for younger players. [Top]

 

Is it scary?
We had a Nervous Nelly once who exclaimed after her magnificent escape that is was about as scary as “Gandhi at a Golden Corral.” So.  That answers that. [Top]

 

How much is it?
Escape Games Live’s rooms are priced reasonably. Our games are $120 for five or fewer players, $20 per additional player.  We want everyone to be able to play this magnificent new entertainment genre, so we are priced comparably to a movie and popcorn per person. [Top]

 

Do I need to bring anything?
Nope. Just bring your brain, your imagination – and your funny bone. Bringing sobriety increases your chances of a 60 minute escape exponentially.  (It is OK to BYOB to our lounge area for special group events, but no alcohol is permitted in the escape rooms). [Top]

 

Can I use my cell phone?
Yes. You can take your cell phones into the escape rooms and use them. They are irrelevant to the games. We do ask that you not take pictures or video while you are inside the escape room so you don't spoil the game for future players. Our facility has free Wi-Fi. [Top]

 

How does booking work?
After booking a game here for you and your group, just show up about 15 minutes ahead of time to meet and talk with your Host and we will take care of the rest. If you prefer to book over the phone, call Tom at 717-683-9274 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. [Top]

 

What if I want to make a reservation to play within 24 hours of the game?
Sometimes we can accommodate last minute bookings. Just call 717-771-2391 to learn what is available.

 

What happens if I'm late?
We try to be really cool about this whenever possible. However, because we fill up most of the time there is likely a game in your room right after you. Sadly, we may have to cut you off at your scheduled game end time if you aren’t out already. Also, your Host will be very sad. Please be 15 minutes early for your game. [Top]

 

Can I change my group size after I book?
Yes. Our regular games can accommodate up to eight players. If you bring more players than you booked, and are over the 5 player base rate, you can pay the additional $20 per person to your Game Host upon arrival. There is no need to call ahead. We do not charge more for children 12 and under, but the games accommodate 8 players (16 in The Showdown) regardless of age. [Top]

 

What if I need to cancel or change my booking?
We realize that “life happens” and we try to be really cool about this too. You can change your reservation yourself online 14 or more days in advance. Please contact us if you wish to make adjustments closer to your scheduled date. We will make every effort to reschedule you. Our cancellation refund policy is based on length of notice and details are included in the initial booking process. [Top]

 

How do I book a Private Party or larger group?
Escape Games Live is a great place to host parties and gatherings of all kinds! Contact us as far in advance as possible so we can hold your spot. We will handle everything from beginning to end. Contact Special Events Coordinator Tom Hopkins at 717-683-9274, or at This email address is being protected from spambots. You need JavaScript enabled to view it.. [Top]

 

What about Team Building?
Escape games utilize many traits that relate to the workplace and life in general: perseverance, imagination, logic – and a wide range of interpersonal skills. Please refer to our team building page for more information. Our spacious, uniquely decorated and comfortable lounge area seats up to about 65. We have a great space for presentations or informal meetings. Our lovely dining alcove creates a convenient buffet area and we can arrange for food and refreshments. We are always ready to discuss customizing your event. Contact Special Events Coordinator Tom Hopkins at 717-683-9274, or at This email address is being protected from spambots. You need JavaScript enabled to view it.. [Top]

 

Are there any clues or secrets hidden on this website?
No.

Seriously.

No.

 

What about parking?
Free parking is available in the lot we share with CrossFit York.  It is the second driveway on the right after crossing Philadelphia on Pershing Ave., or turning right of off Philadelphia onto Pershing.

 

 

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